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September 4, 2024
Restaurant Brands International is on the cusp of major growth—40,000 restaurants within five years. How will it get there? We’ll gather the presidents of Burger King, Popeyes, Tim Hortons U.S., and Firehouse Subs in one place, at the same time, for a wide-ranging and blockbuster chat from some of the most iconic restaurant chains in the world that you simply won’t find anywhere else.
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Join us for an insightful fireside chat with Josh Kern, CEO of SPB Hospitality, as he shares lessons from developing new concepts and growing by acquisitions, and how the restaurant group is leveraging shared services and a people first approach across its diverse portfolio of brands including J. Alexander’s, Old Chicago Pizza & Taproom, Krystal Restaurants, Logan’s Roadhouse, and more.
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Operators and guests alike know that experience is everything, now more than ever. Hear from casual-dining leaders about how they’re elevating ambiance and hospitality within (and outside of) their four walls, and how the value proposition has changed for full-service restaurants. We’ll delve into the changing expectations of diners and the strategies that restaurants are employing to offer exceptional value without compromising quality.
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Training looks a lot different than how it used to, with creative games on mobile phones and other innovative strategies being implemented to engage and hold employees’ attention and improve retention rates. Discover how technology and interactive learning methods are reshaping the way restaurant staff are prepared for service, and hear real-world success stories, challenges, and the strategies that are bringing training into the digital age.
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Brunch is bigger than ever. Here’s what operators of all concepts can take away from the rise of brunch in recent years, and learn if—and why—the trend has staying power. We’ll explore the significance of menu variety, creative beverage pairings, and the role of presentation in brunch’s appeal. Whether you’re an established restaurant looking to revamp your brunch offerings or a newcomer eager to tap into this thriving market, this discussion is your gateway to success.
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