When it comes to development, Christian Charnaux has one of the most interesting jobs in foodservice. Inspire’s rise to the nation’s second-largest restaurant conglomerate might just be the fastest in history. Now, he’s overseeing a portfolio that spans more than 31,700 restaurants and $30 billion in system sales. From Dunkin’ to Arby’s to Buffalo Wild Wings, Sonic Drive-In, Jimmy John’s, and Baskin-Robbin’s, Charnaux has big plans to evolve and innovate across the entire fleet. What’s next for Inspire? Learn more as Charnaux takes us behind the scenes of the company’s rising restaurant empire.
Sponsored by: Curious Jane
A lot has changed since Tupelo Honey first opened more than 20 years ago. COO Caroline Skinner breaks down the biggest shifts in consumer wants and behavior and how the NextGen Casual brand is adapting to keep loyal customers and attract new ones.
Guest-facing technology can be a divisive topic, but unlike the ubiquitous QR code menus and handheld POS systems, robots are finding unique applications in one of the country’s most talked-about upstart chains.
Sponsored by: Red Gold
Within the NextGen space, certain categories, like breakfast and Mexican cuisine, are especially popular. Here’s a look at the hottest foods in full service.
Sponsored by: GOJO/PURELL
Social media and digital platforms are pushing guest engagement into a new era, one where brands can—and should—connect with their customers beyond the restaurant’s four walls.