Technology and Innovation

Sponsored by: GOJO/PURELL

Social media and digital platforms are pushing guest engagement into a new era, one where brands can—and should—connect with their customers beyond the restaurant’s four walls.

Sponsored by: Ecolab

The pandemic pushed full service to embrace off-premises, but even now as guests return to dining rooms, brands are exploring the opportunities in drive-thru, online ordering, and more.

Sponsored by: ServiceChannel

Technology isn’t a one-size-fits-all for restaurants, especially in full service, where a human touch is paramount. To seamlessly integrate new tech solutions, operators must first consider their specific brand experience.