Laura Livers, Head of Strategic Growth at Intouch Insight, a Customer Experience software and services company, is a passionate business leader focused on using innovative methodologies to help brands deliver exceptional customer experiences. She believes in the power of data and is committed to empowering her clients to bring the voice of the customer into the boardroom. Her objective is simply to provide the world’s best service offerings through intelligent recruitment, world-class project management, compliance excellence, and trusted relationships.
Laura has held a number of senior executive positions including CEO, President, and EVP with market research firms, and has managed 7 of the top 10 QSR chains’ national mystery shopping programs, including McDonald’s.
