Olivia Fazzola is a seasoned operations leader with over 15 years of experience driving strategic growth, operational excellence, and team development in the hospitality and restaurant industries. Currently serving as Director of Operations at Nando’s PERi-PERi North America, she oversees multi-unit performance across a dynamic market, ensuring high standards in guest experience and operational efficiency. Prior to Nando’s, Olivia served as Vice President of Operations at Bluestone Lane, where she led initiatives to scale systems and streamline processes.
Her leadership journey also includes pivotal roles at nationally recognized brands such as sweetgreen, Raising Cane’s, Garrett Popcorn Shops, and California Pizza Kitchen. Across these organizations, Olivia built a reputation for cultivating high-performing teams, executing turnaround strategies, and expanding brand presence in competitive markets. With a strong foundation in both corporate strategy and frontline execution, she continues to bring a passion for people development and operational innovation to every role she takes on.
