Best-selling author, TedX speaker, James Beard semifinalist, industry leader, mental health advocate, restaurateur, and more, Steve Palmer is founder, managing partner, and, most significantly, chief vision officer of the nationally recognized Indigo Road Hospitality Group (IRHG). The Charleston, South Carolina–based hospitality company has thoughtfully expanded from one restaurant to more than 20 throughout the country, along with a growing portfolio of independent hotels.
Palmer attributes the company’s successful growth to his loyal and dedicated team. He maintains the philosophy that great service starts with well cared for employees. By promoting from within and continuing to create new opportunities for his staff, Palmer has developed a strong company culture that is reflected within the walls of each of his concepts, resulting in an unwavering level of hospitality experienced by guests and patrons.
Beginning as a dishwasher at age 13, Palmer’s hospitality career has guided him from the kitchens of Atlanta to F&B director roles to consulting in award-winning destinations and courting guests with his unmistakable charm when working the floor.
With numerous wins under his belt, along with a few learning lessons, Palmer launched what would become his proudest accomplishment in 2016 when he cofounded Ben’s Friends with friend Mickey Bakst. The F&B industry support group offers hope, fellowship, and a path forward to professionals who struggle with substance abuse and addiction. He has been recognized by The New York Times, Forbes, NPR, Food & Wine, and more.
An avid proponent of supporting people and communities, Palmer is active on industry boards, leads annual fundraising events, and continues to ask how he can help.
